Shipping Policy - SteelHeart

We currently offer shipping in the United States and Canada. All orders are shipped out Monday - Friday. Orders placed after 12pm CST Friday - Sunday will be shipped out the following Monday/Tuesday.

Please allow 1-2 business days for orders to be processed before it ships. During holidays allow 2-3 business days for processing before shipment.

Customers within the U.S. may choose from a range of shipping options including standard shipment (typically 3-5 business days) and expedited shipment (typically 1-2 business days).  All shipments to PO boxes will be shipped via USPS.

Shipments within the US are estimated to take 3-5 business days in transit. See checkout for full list of precisely calculated shipping rates. Complications with delivery are rare, but please contact the shipping carrier to handle these issues.

Once the shipment has left our facilities, we are unable to offer assistance outside of the information provided by using the tracking number. SteelHeart is not responsible for delays caused by the post office and other delivery vendors or lost packages due to address errors.